PRIVACY POLICY COLLECTION,PROCESSING AND DISCLOSURE

Collection & Use

Asari Classe Hotel and Ambix Group are fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from, visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your personal information are:

  • providing services such as processing a transaction (e.g., making a reservation, fulfilling a request for information, or completing a product order)
  • marketing and communications with you in relation to the products and services offered by Asari Classe Hotel or our parent company Ambix Limited, our strategic marketing partners, and other trusted third parties
  • performing market research via surveys to better serve your needs, improve the effectiveness of our web sites, your hotel experience, our various types of communications, advertising campaigns, and/or promotional activities

You will always be offered the choice not to submit your personal information or to decide what communications you want to receive from us. However, doing so may cause certain transactions to become affected. For example, not providing a name will prevent the processing of reservations.

[Page to top]

Processing and Disclosure

In most cases, the information you provide is added to a local database. In the course of processing your information, it may be necessary to transfer your Personal information to our affiliates, properties within the Ambix portfolio and/or third party service providers for the purposes outlined within this Privacy Statement. As a general practice, Asari Classe Hotel and Ambix Limited does not sell, rent, or give physical possession of your personal information to unaffiliated third parties outsideour internal system. Situations in which we may disclose your information to others include:

  • when we have received your consent to do so
  • in situations where sharing or disclosing your information is required in order to offer you products or services you desire (e.g., a vacation package)
  • when companies or services providers that perform business activities on behalf of Starwood require such information (e.g., credit card processing, customer support services, market research administration or database management services)
  • when a hotel or other property leaves the Ambix portfolio and access to your personal information is necessary to facilitate business operations or meet contractual obligations
  • in the event Asari Classe Hotel is merged or acquired by another company
  • to comply with legal or regulatory requirements or obligations in accordance with applicable law or court order
  • in case of emergency such as to safeguard the life, health, or property of an individual
[Page to top]

CONSENT

If information is shared as mentioned above, we seek to limit the scope of information that is furnished to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal process, we require third parties to protect your personal information and abide by applicable privacy laws and regulations.

As part of our commitment to keep you informed, we may mail, e-mail, telephone, or contact you by other means to notify you of new Ambix products and services, or upcoming Asari Classe Hotel special offers, events, enhancements, or other relevant information that may be of interest to you. You may also receive mailings or other communications from carefully selected third parties. We always offer you the option to decline any or all of these communications by following the directions included in our e-mails or other communications, or by contacting us directly.

We would like to keep all of our guests and visitors informed and equally able to take advantage of the benefits offered by Asari Classe Hotel and the Ambix group of properties and our strategic marketing partners. However, if you reside outside of the Japan, certain data privacy regulations may require us to obtain your permission before we send you information that you have not requested from us.

In some cases your permission will be implied from the nature of the service requested or transaction undertaken. For example, Ambix group may collect and use personally identifiable information that you volunteer, or behavioral data or information collected in the aggregate. In addition, your permission will be deemed given for communications from us that are necessary to fulfill transactions and services that you request.

In certain circumstances, we will seek your express permission when we collect information that is regarded under certain data privacy regulations to be sensitive in nature (e.g., information revealing racial or ethnic origin, political opinions, or health conditions).

[Page to top]

GLOBAL INFORMATION TRANSFER

The nature of our business and our operations require us to transfer your information, including personally identifiable information, to other group companies, properties, centers of operations, data centers, Japan residents, please check the PDF attached to this page for further information regarding the Japan Personal Information Protection Act. (Please note that in Japan only documents that are written in Japanese are legal and binding and this translation is a translation by a 3rd party source and does not reflect ideal's imposed by Ambix Limited or its subsidiary companies)

[Page to top]

ACCESS TO PERSONAL INFORMATION

To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e-mail address changes, or you wish to add an additional method for us to communicate with you). Your personal information can be removed from our Data base upon your request.

[Page to top]

SECURITY

Asari Classe Hotel and the Ambix Group of Hotels recognizes the importance of information security, and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures. All Ambix owned web sites and servers have security measures in place to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although "guaranteed security" does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, "firewalls" .

[Page to top]

USE OF COOKIES

Asari Classe Hotel and Ambix Limited group Hotels, may use cookies, invisible pixels, and web beacons to obtain information about you while visiting our web sites. A cookie is a very small text file that is sent to your browser from a web server and stored on your computer's hard drive. It assigns the computer with a unique identifier, which in turn, becomes your identification card whenever you return to the Asari Classe Hotel Web site.

Cookies are designed to save you time because they help us to provide you with a customized experience without you having to remind us of your preferences each time you return to our web pages. Asari Classe Hotel cookies are not designed to damage your files, nor can they read information from other files on your computer hard drive.

Cookies can also help us provide you with a personalized on-line experience in the following ways:

  • they remember your user name and password for future visits so log-in is easier and faster
  • they ensure you are provided with the appropriate frames and content
  • they ensure you obtain all requested information
  • they help us deliver communications that are relevant and responsive to your interests and location

Asari Classe Hotel cookies are limited to our web sites only, and are not designed to follow you when traveling on the Internet after leaving our web sites. We track the usage of our web sites in order to better meet your needs and to help make it easier for you to find information in the future. Please note that in addition to Asari Classe Hotel cookies, various third parties may also place cookies on your computer's hard drive. Asari Classe Hotel and the Ambix group are not responsible for the presence or absence of third party cookies, or for the technological capabilities or practices employed by third parties in connection with third party cookies.

If you would prefer not to have the benefits of cookies, your Internet browser can be adjusted to treat cookies in different ways. Depending upon the type of browser you are using, you may be able to configure your browser so that: (i) you are prompted to accept or reject cookies on an individual basis or (ii) you may be able to prevent your browser from accepting any cookies at all. You should refer to the supplier or manufacturer of your web browser for specific details about cookie security. However, you should also understand that rejecting cookies might affect your ability to perform certain transactions on our web sites and our ability to recognize your browser from one visit to the next.

Asari Classe Hotel also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate and does not contain personally identifiable information. Asari Classe Hotel may use this information to improve marketing programs and content.

[Page to top]

LINKS TO OTHER SITES

In order to anticipate your needs, Asari Classe Hotel and the Ambix group of Hotels provides links to other web sites for your convenience and information. Asari Classe Hotel and Ambix Limited are not responsible or liable for any content presented by or contained on any independent web site, including, but not limited to, any advertising claims or marketing practices. Please note that while Ambix Limted will protect your information on Ambix owned and operated web sites, we cannot control and will not be responsible for the privacy policies of third party web sites, including web sites owned or controlled by independent franchisees, third party owners of hotel, resort, interval ownership, or residence properties that may use the name of a Ambix brand, or web sites not controlled or authorized by Ambix limited. Third party web sites that are accessed through links on our web sites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their web sites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing any personally identifiable information. We recommend that you review the privacy statements and policies of linked web sites to understand how those web sites collect, use and store information.

[Page to top]

MINORS

Ambix does not seek to obtain nor does it wish to receive personally identifiable information directly from minors; however, we cannot always determine the age of persons who access and use our web sites. If a minor (as defined by applicable law) provides us with his/her data without parental or guardian consent, we encourage the parent or guardian to contact us to have this information removed and to unsubscribe the minor from future Ambix marketing communications.

If you would like to update your information, modify your communication preferences, or if you do not want to receive marketing communications from Ambix Limited and Asari Classe Hotel in the future, you can contact us:

  • Email: promotions@ambix.co.jp
  • Tel: +81-134-52-3800
  • 2-676 Asarigawa Onsen, Otaru-shi, Hokkaido
[Page to top]